Payment terms
payment within 5 days of purchase & goods will only be sent out once payment received.  Postage costs are separate and not included in listed price. No responsibility taken if incorrect mailing details supplied. Goods sent in perfect condition thus no responsibility taken for damage done in transit.

If goods are not in stock, we shall advise of delivery time and offer you the option of waiting for the goods or a full refund – all goods however must be prepaid for the order to be actioned.

No GST is charged.

Postage & Handling
We reserve the right to re quote postage – we rely on a postage calculator to advise of cost but if you live in a remote location they may be higher and we reserve the right to charge you additional for this.

Goods will be sent registered post or express post  at HorsePlay HorseWear’s discretion for tracking purposes and to minimise the cost to the purchaser. We will always choose the method that gives the purchaser the lowest cost or if the item is needed promptly.

Return policy
No returns on goods unless goods are faulty in which we shall, at our discretion, exchange or refund the cost of the goods. If Goods are faulty they must be returned to us within 14 days of date of purchase.

Privacy
we respect your privacy and do not give out your information to a 3rd party unless you have stated this as a request